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Family guidesPlain answers, written for families.
Short reads on the questions families ask most: choosing a provider, your Service Coordinator, plan meetings, payees, and guardianship.

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How choosing a provider works in Franklin County
Your rights, your Service Coordinator's role, and the steps from plan to first visit.
Read the guideSSA means two different things. Here is which is which.
Your Service and Support Administrator is not the Social Security office.
Read the guideGetting ready for your first plan meeting
What to bring, what to ask, and what to expect.
Read the guideAdult day program or job support? How to tell what fits
A side by side look at daytime options.
Read the guideWhat a representative payee does, and does not do
Plain answers for families managing benefits.
Read the guideBefore guardianship: options to know about
Less restrictive ways to support decisions.